Careers at TriTel Telecom Engineer

Outside Sales

Implement and maintain the latest in VoIP and networking technology while growing your skills! Enjoy a diverse blend of physical and intellectual labor with a mix of customer premise and office work.

Job Responsibilities:

  • Provide trouble resolution for customers with; Hosted / Premise VoIP, Network Firewalls / L2-L3 Switches, Managed WiFi and Desktop Support services
  • Provision new orders for Hosted / Premise VoIP, Network Firewalls, Managed WiFi and Desktop Support services
  • Install, connect, and troubleshoot hardware on customer premises
  • Run and terminate low voltage wiring such as Cat6, Cat5e, Coax and Fiber
  • Work directly with end users for training and troubleshooting

Requirements:

  • Able to work with Microsoft Windows and Office Suite
  • Understanding of basic networking, including wiring
  • Basic phone system knowledge
  • Strong customer service skills
  • Professional demeanor, both in person and through various communication channels
  • Ability to work 8am to 5pm Monday through Friday and participate in an on-call rotation
  • Physically able to stand, walk and use ladders
  • Positive and Great attitude
  • An eager willingness and ability to learn and adapt is essential and preferred over specific skills

Benefits include:

  • Spiffs for upselling
  • 401K, including 4% match
  • PTO
  • Company provided cell phone, laptop, headset
  • Occasional overtime available
  • Extensive training program
  • Excellent support from office staff
  • Opportunities for advancement and career growth